Privacy Policy

Who we are

Artifision is the controller of the personal data described in this Privacy Policy. For questions about privacy or requests related to your data, you can contact us at info@artifision.com.

What data we may collect

• • Contact details such as name, email address, phone number, company name, and job title.
• • Message content, project details, and any information you choose to include in a contact form or lead form.
• • Basic technical information generated when you use the website, such as IP address, browser information, and request logs used for security and reliability.

How we collect data

• • Directly from you when you fill out our website contact form or communicate with us by email.
• • From Meta instant forms or lead ads when you voluntarily submit your information through Facebook or Instagram.
• • From normal website and server operation when security or hosting systems create technical logs.

Why we process your data

• • To respond to your inquiry and continue communication about your request.
• • To assess project fit, prepare proposals, schedule calls, or take steps before entering into a business relationship.
• • To improve our sales and inquiry handling processes.
• • To protect the website and our systems against misuse, abuse, and security incidents.
• • To comply with legal obligations when required.

Legal bases

• • Your consent, when you voluntarily submit information and ask us to contact you.
• • Steps requested by you before entering into a contract or business relationship.
• • Our legitimate interest in operating, securing, and improving our communication and lead handling processes.
• • Compliance with legal obligations, where applicable.

Meta lead ads and instant forms

If you submit your information through a Meta instant form, Meta also processes your data under its own terms and privacy policy. Once we receive that information from Meta, we process it according to this Privacy Policy and only for the purposes described above.

Who we share data with

• • Our internal team members who need the information to review and respond to inquiries.
• • Service providers that help us operate the website, email, hosting, CRM, or other business tools, only when necessary and under appropriate safeguards.
• • Competent authorities or other parties when disclosure is required by law or necessary to protect our rights or systems.

How long we keep data

We keep inquiry and lead data for as long as needed to handle your request and maintain business records. In most cases, we keep this data for up to 24 months after the last meaningful contact, unless a longer retention period is required for legal, accounting, security, or dispute-related reasons.

International transfers

Some of our service providers may process data outside your country or outside the European Economic Area. When that happens, we aim to use appropriate safeguards, such as contractual protections or providers that offer suitable data protection commitments.

Your rights

• • You may request access to your personal data.
• • You may request correction of inaccurate or incomplete data.
• • You may request deletion of your data where applicable.
• • You may object to certain processing or request restriction of processing.
• • You may request a copy of your data where applicable.
• • If processing is based on consent, you may withdraw that consent at any time.
• • You may lodge a complaint with the relevant data protection authority.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.