For trade, wholesale, and distribution
AI agents for trade, distribution, and commercial teams.
We help companies that sell, distribute, or wholesale goods answer customers faster, check availability, prepare quotes, and connect messages with ERP, CRM, warehouse data, and the team.
Discuss trade and distributionA practical trade workflow
The agent does not need to replace the commercial team. It can remove repetitive checks, prepare data, and leave a clear trace for the team.
Entry
The customer writes through the site, Viber, WhatsApp, email, or calls by phone.
Check
The agent checks approved sources: ERP, price list, catalog, warehouse data, sales rules, or knowledge base.
Prepare
It collects missing details, creates a summary, suggests a response, or prepares a quote draft.
Where trade and distribution teams lose time
The problem is usually not one missing tool. It is too many messages, spreadsheets, price lists, statuses, and manual checks between sales, warehouse, and finance.
Customers wait for replies
Requests arrive by phone, Viber, WhatsApp, email, and the website while the team manually checks price, stock, lead time, and terms.
Quotes need several sources
Commercial teams check ERP, warehouse data, price lists, old quotes, and discounts before a customer gets a concrete answer.
Order statuses consume time
Customers repeatedly ask whether goods are ready, shipped, reserved, or invoiced, so the team repeats the same checks.
Data stays inside messages
The request, agreement, price, and next step often remain in chat or email instead of CRM, ERP, or a task.
What is worth automating first
Requests and quotes
An AI agent collects the customer need, asks for SKU or product details, checks data, and prepares a clean request for sales.
Availability and statuses
Checks stock, reservation, order, delivery, complaint, or invoice status through a connected system or controlled internal workflow.
CRM and tasks
The request is written to CRM, a spreadsheet, or an internal tool, and the team receives a summary with priority, contact, and next step.
A practical trade workflow
The agent does not need to replace the commercial team. It can remove repetitive checks, prepare data, and leave a clear trace for the team.
Entry
The customer writes through the site, Viber, WhatsApp, email, or calls by phone.
Check
The agent checks approved sources: ERP, price list, catalog, warehouse data, sales rules, or knowledge base.
Prepare
It collects missing details, creates a summary, suggests a response, or prepares a quote draft.
Write back
The result goes into CRM, a spreadsheet, task, email, or the internal system the team already uses.
Handoff
A person takes over when there is a decision, exception, special price, complaint, or sensitive agreement.
Typical deliverables
How we start with trade teams
Choose one channel
We usually start with web chat, Viber, WhatsApp, or email, depending on where customers already ask questions.
Choose one set of checks
For example stock availability, order status, quote preparation, or creating a sales request.
Connect the data
We work with catalog data, price lists, ERP, CRM, spreadsheets, or manually approved sources for the pilot.
Measure usefulness
We track how many requests were prepared, how much time was saved, and where the agent should hand off.
Controls that matter in trade
Prices and discounts stay controlled
Special prices, discounts, and exceptions can require commercial approval before anything goes to the customer.
Sources behind answers
The team can see which catalog, price list, rule, or system was used to prepare the response.
Clear conversation trace
The message, status, check result, and human handoff remain logged.
Questions trade companies usually ask
Can the agent check ERP or warehouse data?
Yes, if there is an API, data export, or another safe integration path. If not, the pilot can start from catalogs, spreadsheets, and controlled sources.
Can it send quotes to customers?
It can prepare a draft or send standardized answers. For prices, discounts, and exceptions, we usually keep human confirmation.
Do you support Viber and phone?
We plan solutions around the channels the company actually uses: web, WhatsApp, Viber, email, browser voice, and phone calls.
What is a good first pilot?
Common pilots are order status, stock availability, collecting quote details, or writing requests to CRM.
Do customers, messages, and statuses still require manual checking?
Send us one common request, the systems you use, and the channel where customers ask most often. We will suggest a first pilot for trade or distribution.
Ready to automate and ship real AI value?
Tell us about your workflow and goals. We respond within 1 business day with clear next steps.
Based in Serbia, working worldwide.
Prefer email? Write to [email protected]